FEEDBACK FORM
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User Type
*
:
Student
Staff
Parent
Name
*
:
I.C/Passport No.
*
:
Eg: 950101051234 (IC: Malaysian) Or G88881198 (Passport No: Non Malaysian)
Department.
:
AAVA Design Foundation Studies (AAVA DFS )
Academic Affairs Department (AAD)
Academy of Applied and Visual Arts (AAVA)
Accommodation Office (Acc Off)
Accounts Department (ACCOUNTS)
Activity Based Control (ABC)
Admin Department (Admin Dept)
ADVANCED PRACTICAL & PROFESSIONAL CERTIFICATION IN HIGHER EDUCATION UNIT (APPROACH)
AWG-JOSHUA (AWG-JOSHUA)
Bank Unit Record Department (BURD)
Central Marketing Unit (CMU)
Central Purchasing Unit (CPU)
Chancellery (Chancellery)
Contractual Services (Contractual Services)
Coporate Design Unit (CDU)
Corporate Design Unit (CDU)
Corporate Office (CORPORATE OFFICE)
Counselling Center - Student Affairs Department (ZT-PS)
Credit Control Department (CCD)
Curriculum Development Center (CDC)
E-Marketing (E & M)
East M'sia Sales (East M'sia Sales)
East Malaysia Sales Team (EM_Sales)
English Language Center (ELC)
Faculty of Built Environment (FOBE)
Faculty of Business and Accounting (FOBA)
Faculty of Engineering and Technology (FOET)
Finance Department (Finance)
General Office Administration Department (GOAD)
Hostel – Outsource (Hostel – Outsource )
Hostel Department (HOSTEL)
Housekeeping & Transportation Department (HK&TRANS)
Human Resource Department (HR)
Human Resource Record Department (HRRD)
Information Technology (IT)
International Student Office (ISO)
ISO Sales (China) (ISO(China))
ISO Sales (Non-China) (ISO(Non-China))
IT - Network Team (IT - NETWORK)
IT - Support Team (IT - Support Team)
IT Software Team (IT - SOFTWARE)
Jati Institute (Jati)
LEA-ELC (LEA-ELC)
Library Department (LIBRARY)
Local Sales (I) (Local Sales (I))
Local Sales (I) - Jauriah (LS(I)-Jauriah)
Local Sales (I) - Mary (LS(I)-Mary)
Local Sales (I) - Mogan (LS(I)-Mogan)
Local Sales (I) - Moreen (LS(I)-Moreen)
Local Sales (I) - Nizwan (LC(I)-Nizwan)
Local Sales (I) - Stefannie (LS(I)-TSW(Stefannie))
Local Sales (II) - Netty (LC(I)-Netty)
Local Sales (II) - Rekha (LS(II))
Local Sales(II) (Local Sales(II))
Maintenance Department (MAINTENANCE)
Management Consultant Office (MCO)
Management Information System (TICIS) (MIS-TICIS)
Management Information System(LAB) (MIS-LAB)
Mantin Sales (Mantin Sales)
Mantin Sales - Almafian (MS - Almafian)
Mantin Sales - Desmond (MS - Desmond)
Mantin Sales - Khairul (MS - Khairul )
Mantin Sales - Parakasam (MS - Parakasam)
Mantin Sales - Saravanan (MS - Saravanan)
Mantin Sales - See Chee Latt (MS - SCL)
Mantin Sales - Zahani (MS-Zahani)
Marketing Management Department (MMD)
MD Office (MD)
Performance Management and Delivery Unit (PEMANDU)
PROPERTY (PROPERTY)
Quality Assurance cum Corporate Business Unit (QA & CBU)
Quality Assurance Department (QA)
Quality Enhancement Record Department (QERD)
Rectorate Office (RECTORATE)
Sales & Marketing (Sales & Marketing)
Sales - ISO (Sales - ISO)
School of Accounting & Finance (SOAF)
School of Applied Arts and Design (SOAAD)
School Of Architecture and Design (SOAD)
School of Art & Design (SOAVA)
School Of Business And Management (SOBM)
School Of Civil Engineering (SOCE)
School Of Complimentary Medicine (SOCM)
School Of Computer Science & Information Technology (SOCSIT)
School Of Electrical & Electronic Engineering (SOEE)
School of Fashion and Textiles (SOFAT)
School of Innovative Product Design (SOIPD)
School Of Mechanical Engineering (SOME)
School of Media Art & Design (SOMAD)
School of Nursing (Nursing)
School of Professional Advancement and Continuing Education (SPACE)
School of Quantity Surveying Construction Management (SOQSCM)
Security Department (SECURITY)
Security Outsource (Security-Outsource )
Student Affairs Department (STAD)
Telemarketer Department (TM)
Transport Unit (Transport Unit)
WE CARE CENTRE (WCC)
Zero Trauma - Record Department (ZT-RD)
ZT II (ZT II)
Staff No.
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Mobile No.
*
:
Email Address
*
:
CC Email Address
:
Please use comma ( , ) to seperate email
Priority
:
High
Medium
Low
Expected Completion Date
*
:
Feedback Refer To
*
:
AAD - Academic Affairs Department
STAD - Student Affairs Department (STAD)
International Student Office
Contractor
Campus Housekeeping/Cleanliness
Campus Maintenance
Accommodation Maintenance
Accomodation Housekeeping/Cleanliness
Transportation & Shuttle Services
Security
Library
IT - Network/Internet
IT - Others
ELC - English Language Center
CCD - Credit Control Department
Management
SCSIT (FOET) - School Of Computer Science And Information Technology
Class Conduct Issue
SOAF (FOBA) - School of Account & Finance
SOBM (FOBA) - School of Business Management
SOCE (FOBE) - School of Civil Engineering
SOME (FOET) - School of Mechanical Engineering
SOEE (FOET) - School of Electrical Engineering
SOAD (FOBE) - School of Architecture Design
SOAAD (AAVA) - School of Applied Arts and Design
SOMAD (AAVA) - School of Media Art Design
SOFAT (AAVA) - School of Fashion and Textiles
SOQSCM (FOBE) - School of QS and Construction Mgmt
School Of Nursing
Others
E-Marketing (E&M)
Hostel Room
*
:
AR01
AR02
AR03
AR03A
AR05
AR06
AR07
AR08
AR09
AR10
AR11
AR12
AR13
AR13A
AR15
AR16
AR17
AR18
AR19
AR20
B01
DM-PR01
DM-PR02
DM-PR03
DM-PR03A
DM-PR04
DM-PR05
DM-PR06
DM-PR07
DM-PR08
DM-PR09
DM-PR10
DM-PR11
DM-PR12
DM-PR13
DM-PR13A
DM-PR15
DM-PR16
DM-PR17
DM-PR18
DM-PR19
DM-PR20
DM-PR21
DM-PR22
DM-SC01
DM-SC02
DM-SC03
DM-SC04
DM-SC05
DM-SC06
DM-SC07
DM-SC08
DM-SC09
DM-SC10
DM-SC11
DM-SC12
DM-SC13
DM-SC14
DM-SC15
DM-SC16
DM-SC17
DM-SC18
DM-SC19
DM-SC20
DM-SC21
DM-SC22
DM-SC23
DM-SI01
DM-SI02
DM-SI03
DM-SI04
DM-SI05
DM-SI06
DM-SI07
DM-SI08
DM-SI09
DM-SI10
DM-SM01
DM-SM02
DM-SM03
DM-SM04
DM-SM05
DM-SM06
DM-SM07
DM-SM08
DM-SM09
DM-SM10
DM-SM11
DM-SM12
DM-SM13
DM-SM14
DM-SS01
DM-SS02
DM-SS03
DM-SS04
DM-SS05
DM-SS06
DM-SS07
DM-SS08
DM-SS09
DM-SS10
DM-SS11
DM-SS12
DM-SS13
DM-SS14
DM-SS15
DM-SS16
DM-SS17
DM-SS18
DM-SS19
DM01
DM02
DM03
DM04
DM05
DM06
DM07
DR01
DR02
DR03
DR03A
DR05
DR06
DR07
DR08
DR09
DR10
DR11
DR12
DR13
DR13A
DR15
DR16
DR17
DR18
DR19
DR20
DR21
DR22
IR01
IR02
IR03
PR01
PR02
PR03
PR03A
PR05
PR06
PR07
PR08
PR09
PR10
PR11
PR12
PR13
PR13A
PR15
PR16
PR17
PR18
PR19
PR20
PR21
PR22
SC01
SC02
SC03
SC04
SC05
SC06
SC07
SC08
SC09
SC10
SC11
SC12
SC13
SC14
SC15
SC16
SC17
SC18
SC19
SC20
SC21
SC22
SC23
SD01
SG01
SG02
SG03
SG04
SG05
SG06
SG07
SG08
SG09
SG10
SG11
SG12
SG13
SG14
SG15
SG16
SG17
SG18
SG19
SG20
SG21
SG22
SG23
SG24
SG25
SG26
SG27
SG28
SI01
SI02
SI03
SI04
SI05
SI06
SI07
SI08
SI09
SI10
SJ01
SJ02
SJ03
SJ04
SJ05
SJ06
SJ07
SJ08
SJ09
SJ10
SJ11
SK01
SK02
SK03
SK04
SK05
SK06
SK07
SK08
SM01
SM02
SM03
SM04
SM05
SM06
SM07
SM08
SM09
SM10
SM11
SM12
SM13
SM14
SP01
SP02
SP03
SP04
SP05
SP06
SP07
SP08
SP09
SS01
SS02
SS03
SS04
SS05
SS06
SS07
SS08
SS09
SS10
SS11
SS12
SS13
SS14
SS15
SS16
SS17
SS18
SS19
V1A
V1B
V1C
V2A
V2B
V2C
V3A
V3B
V3C
V5
V6
-
01-02
01-03
0101
0102
0103
0104
02-01
02-02
02-08
0201
0202
0203
0204
03-02
03-03
03-05
0301
0302
0303
0304
04-01
04-03
0401
0402
0403
0404
0501
0502
0503
0504
0G-01
0G-03
0G-03A
0G-07
0G-08
F101
F102
F103
F103A
F201
F202
F203
F203A
F301
F302
F303
F303A
F3A01
F3A02
F3A03
F3A03A
G01
G03
-
1
2
3
Preferable Time To Rectify
*
:
Option 1 :
Date :
Time :
AM
PM
Option 2 :
Date :
Time :
AM
PM
Category
:
Please visit hostel office if feedback category not listed below
Select
Complaint Category
Item (Quoted Price Includes Material & Labour Charges)
Apartment Main Area
Entrance Door - Lock Set (RM30)
Apartment Main Area
Entrance Door - Broken (on site estimation)
Apartment Main Area
Living Hall Light - Fluorescent Tube 40W (RM25)
Apartment Main Area
Dining Hall Light - Fluorescent Tube 40W (RM25)
Apartment Main Area
Living Hall Ceiling Fan(RM140)
Apartment Main Area
Dining Hall Ceiling Fan (RM140)
Apartment Main Area
Wall Plug Socket (RM15)
Apartment Main Area
Living Hall Wall Painting(RM250)
Apartment Main Area
Floor Tile (on site estimation)
Apartment Main Area
Sliding Door - cant close (RM100)
Apartment Main Area
Window Handle(RM25)
Apartment Main Area
Ceiling Leakage (on site estimation)
Apartment Main Area
Wall Leakage (on site estimation)
Apartment Main Area
Drainage Clogged(on site estimation)
Apartment Main Area
Balcony Cap (RM30)
Apartment Main Area
Balcony Wall Painting (RM100)
Apartment Main Area
Whole Apartment Wall Painting(RM800)
Apartment Main Area
Main Door Painting (RM120)
Apartment Main Area
Wall Hole Patching(on site estimation)
Apartment Main Area
Sliding Door - Broken glass (RM480)
Bathrooms
Bathroom Door - Lock Set(RM30)
Bathrooms
Bathroom Light(RM25)
Bathrooms
Bathroom Cap(RM30)
Bathrooms
Bib Tap(RM20)
Bathrooms
Basin (RM200)
Bathrooms
Shower Head(RM25)
Bathrooms
Shower Knob (RM55)
Bathrooms
Flushing Tank (RM80)
Bathrooms
Wall Painting (RM200)
Bathrooms
Floor Tile (on site estimation)
Bathrooms
Window Handle (on site estimation)
Bathrooms
Ceiling Leakage(on site estimation)
Bathrooms
Wall Leakage(on site estimation)
Bathrooms
Door Painting (RM120)
Bathrooms
Drainage Clogged(on site estimation)
Bathrooms
Wall Hole Patching (on site estimation)
Bathrooms
Uninstall Water Heater(RM25)
Bathrooms
Flushing Handle (RM15)
Bathrooms
Bathroom Door - Replace(RM250)
Bathrooms
Basin Leaks(RM40)
Bathrooms
Basin Tap Leaks (RM40)
Bathrooms
Basin Tap Spoil (RM35)
Bedrooms
Room Door - Lock Set (RM30)
Bedrooms
Room Door - Broken (on site estimation)
Bedrooms
Ceiling Light (RM25)
Bedrooms
Wall Fan(RM170)
Bedrooms
Wall Power Socket(RM15)
Bedrooms
Locker Key (RM25)
Bedrooms
Wall Painting (RM200)
Bedrooms
Floor Tile (on site estimation)
Bedrooms
Window Handle (on site estimation)
Bedrooms
Ceiling Leakage(on site estimation)
Bedrooms
Wall Leakage (on site estimation)
Bedrooms
Door Painting (RM120)
Bedrooms
Wall Hole Patching (on site estimation)
Bedrooms
Uninstall Aircond (RM150)
Bedrooms
Service Air Cond(RM60)
Bedrooms
Wall Leakage (on site estimation)
Common Lighting
(on site estimation)
Drainage
(on site estimation)
Kitchen
Light (RM25)
Kitchen
Swan Neck Tap (RM35)
Kitchen
Sink (RM120)
Kitchen
Yard Cap (RM30)
Kitchen
Stop Cork(RM25)
Kitchen
Kitchen Wall Painting (RM200)
Kitchen
Kitchen Yard Wall Painting (RM150)
Kitchen
Kitchen Wall Hole Patching (on site estimation)
Kitchen
Kitchen Yard Wall Hole Patching (on site estimation)
Kitchen
Drainage Clogged (on site estimation)
Kitchen
Swan Neck Tap Leaks(RM35)
Kitchen
Sink Leaks(RM40)
Kitchen
Sink Clogged (on site estimation)
Others
Others(on site estimation)
STUDENT CONSENT
I/We AGREED to bear all the cost of material and workmanship should the cause of damages were identified as a result of my/our negligence or mishandling or rough use whether intentionally or unintentionally.
COLLEGE RESPONSIBLITY
We will be responsible only to the manufacturer defect and will repair the damages Free Of Charge.
OUR RESPOND
Upon FITS log in the maintenance team will respond to it soonest possible and will make appointment with you for site inspection (please provide your contact number and preferred time). Our onsite inspector team will access the cause of damages and quote the repair cost based on our standard price which will include material and workmanship.
You need to accept and agreed on the quotation from the site inspector and made payment to our Hostel Office before we take up the repair work. The quotation given is only valid for 7 days and thereafter the FITS will be consider CLOSED without any action taken.
AGREED